Health and Fitness Manager

Serco Limited; England; On-site; GBP 27,000; Full time

Job summary

A leisure services company is seeking a Health & Fitness Manager to lead their fitness team at their Shropshire and Whitchurch sites. The successful candidate will oversee gym operations, manage staff, and ensure exceptional member engagement and training experiences. Key qualifications include Level 2 Fitness Instruction and strong leadership skills. The role offers a competitive salary and attractive employee benefits including membership perks and career progression opportunities.

Benefits

Free membership at the Centre

Discounted classes and facilities

Excellent Development and Training Opportunities

6% employer matched pension contribution

Life assurance up to 2x base salary

Up to 22 days annual leave

Qualifications

• Required Level 2 Fitness Instruction qualification.
• Preferred Level 3 Personal Trainer certification.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead and develop Health & Fitness Coaches and Instructors.
• Ensure effective onboarding and member support.
• Manage gym facilities and team performance.

Skills

Leadership skills

Coaching skills

Communication skills

Confidence delivering PT

Education

Level 2 Fitness Instruction

Level 3 Personal Trainer

Group Training qualifications

Job description

Serco Limited

Serco – Shropshire & Whitchurch Leisure Centres, Permanent, Full Time

£26,566 per annum + Corporate Benefits Package

Serco Leisure is looking for an inspirational Health & Fitness Manager to lead our fitness team and deliver exceptional member experiences across the gym floor, studio, and personal training services. You will manage gym facilities at both our Shropshire and Whitchurch sites.

What You’ll Do

• Lead and develop Health & Fitness Coaches, Apprentices, PTs, and Group Exercise Instructors
• Recruit and manage Personal Trainers and drive both team and personal PT income
• Deliver and support our Signature Group and Small Group Training programmes
• Ensure outstanding gym-floor engagement, onboarding, and member support
• Manage the group exercise budget and deliver a strong, commercially viable timetable
• Oversee member progress, KPIs and assessment processes using our digital systems
• Maintain a safe, clean, and motivating fitness environment

What You’ll Bring

• Level 2 Fitness Instruction (required)
• Level 3 Personal Trainer
• Group Training qualifications (desirable; training provided)
• Strong leadership, coaching, and communication skills
• Confidence delivering PT, group exercise, and signature products

Why Serco

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 22 days annual leave (Pro Rata) + Public Holidays
• Life assurance up to 2x base salary
• For all Leisure benefits please see Employee Benefits (moreleisure.com)

What We Offer

• CIMSPA membership
• Ongoing training and development
• Career progression within Serco Leisure
• Link to leisure benefits: https://www.moreleisure.com/employee-benefits/

Join us and help shape outstanding fitness experiences for our members.