Head Waiter / Waitress

Pyro; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A new restaurant in London is seeking a Head Waiter/Waitress to ensure exemplary service and mentor junior team members. In this role, you will lead your section confidently, create memorable dining experiences, and guide guests through the menu. If you are passionate about food and hospitality, this could be the perfect opportunity for you in a vibrant dining environment.

Qualifications

• Experience in a similar role, preferably in a high-paced restaurant environment.
• Ability to lead and maintain service standards.
• Strong storytelling and communication skills around food.

Responsibilities

• Lead your section with confidence, delivering warm and polished service.
• Act as a role model on the floor, setting the tone for exceptional guest experiences.
• Guide guests through the menu with storytelling, communicating inspiration.

Skills

Confident service

Mentoring skills

Communication

Job description

About Pyro

A celebration of cooking over fire, Pyro is a bold, 95‑cover restaurant in the heart of Borough from ex‑HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid‑back taverna‑style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we're building a flagship team to help shape one of London’s most exciting new restaurants.

Role Overview

As a Head Waiter / Waitress at Pyro, you’ll be a key presence on the floor – approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.

Key Responsibilities

Lead your section with confidence, delivering warm and polished service.

Act as a role model on the floor, setting the tone for exceptional guest experiences.

Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.

Support and coach junior team members, helping raise team standards across service.

Maintain...