Head of Subsidence Diagnosis

Adjusting Appointments Limited; England; Remote; GBP 80,000 - 85,000; Full time

Job summary

A national subsidence contracting company is seeking a Head of Subsidence Diagnosis to oversee technical issues related to residential properties. This home-based role involves acting as technical support to Area Managers and improving customer understanding of subsidence. Candidates should ideally be MICE/CEng qualified with at least 10 years in a relevant technical role. The position offers a salary of £80-85,000 plus bonuses and generous benefits.

Benefits

Bonus

Generous benefits package

Qualifications

• 10+ years in a technical subsidence role, preferably with an adjuster or insurer.
• Willingness to travel across the UK for site visits as needed.
• Experience in complaints resolution and technical support.

Responsibilities

• Oversee technical subsidence issues in residential properties.
• Support Area Managers in technical knowledge of subsidence products.
• Work with customers to improve their understanding of subsidence.

Skills

Technical knowledge in subsidence

Customer communication

Problem-solving

Education

MICE / MISTrE / CEng qualified

MRICS or MCIOB qualified

Job description

International subsidence contractor seeks to appoint a new Head of Subsidence Diagnosis.

• The role is home‑based and will require you to oversee technical subsidence issues primarily in relation to residential properties.
• The majority of the work can be undertaken through online activities but around 20% of cases will need to be visited.
• You will act as technical support to the Area Managers and proactively look to improve their technical knowledge of the subsidence product.
• You will work closely with customers to improve their understanding of subsidence, develop feasibility schemes, design suitable repair projects, ensure that internal design programmes comply etc.
• You will also take an active involvement in complaints resolution and reduction.

About you

• Candidates will ideally be MICE / MISTrE / CEng qualified and have a minimum of 10 years in a technical subsidence role, preferably with either an adjuster or an insurer, but our client is also prepared to consider MRICS or MCIOB qualified surveyors with similar experience.
• You can live anywhere within the UK, but you will be expected to travel accordingly to deal with issues that arise.

Salary & Benefits

Basic salary £80-85,000 plus bonus and generous benefits package.

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