Head of Social Impact

Kingfisher; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading home improvement company in the UK is seeking a Head of Social Impact to drive initiatives that create positive change in communities. This role involves leading projects related to Human Rights, Inclusion & Diversity, and Social Mobility, and requires a strong background in corporate responsibility and stakeholder engagement. Candidates should have exceptional collaboration skills and the ability to adapt to external changes, all aimed at delivering on the company's purpose: better homes, better lives for everyone.

Benefits

Competitive benefits package

Opportunities for career growth

Flexible working hours

Qualifications

• Strong track record in corporate responsibility.
• Ability to translate complex concepts into practical solutions.
• Experience in stakeholder engagement at senior levels.

Responsibilities

• Lead the Social Impact agenda across the organization.
• Shape strategies for Communities and Human Rights.
• Develop partnerships with NGOs and external organizations.

Skills

Corporate responsibility leadership experience

Stakeholder engagement

Collaboration and facilitation skills

Agility and prioritization

Data-driven programme design

Job description

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Overview

We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

In this brand new role, as Head of Social Impact, you will be the driving force behind Kingfisher's mission to create positive change for people and communities. Leading our Social Impact agenda, you'll champion initiatives across Communities, Human Rights, Inclusion & Diversity, and Social Mobility-embedding these ambitions into every part of our business. Working closely with retail banners and Group functions, you'll shape strategies that bring our 2030 Responsible Business goals to life and deliver on our purpose: Better homes, better lives for everyone.

What's the job?

Strategic direction

• Shape and align Group-wide ambitions and programmes for Communities, Human Rights, I&D and Social Mobility.
• Lead the co-creation of programmes, targets and governance for Social Mobility and I&D, including 2030 ambitions/targets, together with the People Leaders (HRDs/COEs etc)
• Maintain strategic oversight of community engagement and disaster response.
• Evolve the Human Rights strategy in line with regulation and stakeholder expectations.
• Ensure banner co-creation so strategies are locally relevant and Group-aligned, and support activating our purpose.
• Maintain simple, effective governance structures (e.g., I&D forum) and clear ways of working

Stakeholder engagement

• Bring together the communities of practice across the social impact topics
• Build strong cross-functional relationships (HR, Corporate Affairs, Comms, O&S, GNFR, Talent).
• Embed social impact into employee experience, talent processes, and communications.
• Amplify Group-wide social impact stories internally and externally.

Partnering and thought leadership

• Develop strategic partnerships with NGOs, experts, and external organisations and represent Kingfisher in relevant forums.
• Bring external insights, trends, and provocations to challenge and advance thinking.
• Strengthen storytelling on social mobility and broader social impact.

Measurement & reporting

• Oversee the definition of KPIs, baselines and methodologies for social impact areas and the creation of tools and processes that drive consistency and build maturity across the Group.
• Oversee annual ESG and programme reporting, including targets such as apprenticeships and Gender Pay reporting requirements.
• Oversee Group community programmes, budget management, and annual reporting.
• Ensure compliance with global standards and regulatory requirements (e.g., CSDDD).

Team leadership

• Work closely with other Responsible Business leads to deliver the 2030 strategy.
• Contribute to function-level strategic planning (e.g., 3YP).
• Lead and develop direct reports.

What you'll bring

• Strong track record of corporate responsibility leadership experience and passion for/ expertise in the topics
• Translates thinking into simple, tangible solutions bringing a pragmatic approach, versus theory driven or perfectionist
• Strong collaboration and facilitation skills, thriving in a matrix global organisation where partnership is critical to drive new thinking and practice
• Being able to demonstrate agility and prioritisation, for example in response to external changes
• Excellent stakeholder engagement and influencing skills, especially at senior levels and strong written communication skills (e.g. board reports),
• Technical expertise across the areas and experience in data-driven programme design and impact measurement an asset

Be Customer Focused - constantly improving our customers' experience

• We listen to our customers and colleagues
• We innovate products and experiences to stay ahead

Be Human - leading with purpose, humanity and care

• We do the right thing
• We invest in our people and build great teams

Be Curious - thrive on learning, thinking beyond the obvious

• We focus externally, globally and build the long term
• We experiment and share our learnings

Be Agile - building trust and empowering people to work with agility

• We act with pace, not perfection, role modelling 80/20
• We take risks, fail fast and adapt quickly

Be Inclusive - inspiring diverse teams to achieve together

• We celebrate difference as a strength
• We collaborate, breaking down silos

Be Accountable - owning the plan, delivering results and growth

• We focus on performance outcomes
• We prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.