Head of Retail

Allied Vehicles Group; Glasgow; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading mobility products provider in Scotland seeks a Head of Retail to lead and grow its multi-channel operations. This senior leadership role involves overseeing sales performance, operational efficiency, and exceptional customer experiences. Candidates should have extensive leadership experience in retail, strong commercial acumen, and a proven sales track record. Additional perks include generous annual leave, health support, and a competitive salary structure.

Benefits

25 days of holiday plus bank holidays

Group life scheme and profit share

Annual salary reviews

24/7 Health Support

Industry-leading perks and discounts

Free staff parking

On-site cafeteria

Cycle-to-work scheme

Frequent learning opportunities

After-sales discounts

Qualifications

• Extensive leadership experience within a multi-channel retail environment.
• Significant experience in retail management, ideally in mobility or healthcare.
• Proven track record of achieving sales targets.

Responsibilities

• Lead and inspire high-performing teams across various channels.
• Drive sales growth and profitability through strategic planning.
• Oversee budgeting, forecasting, and P&L responsibility.

Skills

Leadership experience

Sales strategy

Commercial acumen

IT literacy

Analytical skills

Tools

CRM systems

Retail analytics

Job description

Mobility Solutions, part of the Allied Vehicles Group, is a leading UK provider of mobility products and services. We help customers live independently by offering a wide range of mobility scooters, wheelchairs, and related solutions.

Our business operates across multiple channels : in-store, field sales, online, call centre, after-sales support, logistics, and stock management.

We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities.

Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.

We are now recruiting for a Head of Retail to lead and grow our multi-channel retail operations.

This senior leadership role carries full responsibility for commercial performance, operational excellence, and delivering outstanding customer experiences across all channels.

Hours of work are Monday to Friday, 8.30am – 5pm and the salary is £70k per annum + bonus.

This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.

Why Join Us?

We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well‑being, career growth, and lifestyle :

• Generous Annual Leave : Enjoy 25 days of holiday, plus 8 bank holidays.
• Financial Security : Access our group life scheme and annual profit share.
• Competitive Growth : Annual salary reviews to ensure you're rewarded for your contributions.
• 24 / 7 Health Support : GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24 / 7 / 365.
• Benefits package : Enjoy industry‑leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
• Convenient On‑Site Facilities : Free staff parking and an on‑site cafeteria for your convenience.
• Sustainable Travel : Save on your commute with our cycle‑to‑work scheme.
• Continuous Development : Frequent learning opportunities to help you grow professionally.
• Exclusive Discounts : Take advantage of after‑sales discounts for yourself, friends, and family.
• Recognition and Rewards : Celebrate your success with our company values and long‑service awards program.

The main duties of the role are :

• Lead and inspire high‑performing teams across stores, online, call centre, and field sales.
• Drive sales growth and profitability through strategic planning and execution.
• Oversee budgeting, forecasting, and full P&L responsibility.
• Implement digital transformation and omnichannel retail strategies.
• Ensure exceptional customer service and operational efficiency.

To be effective in this role, you will have :

• Extensive leadership experience within a multi‑channel retail environment (store, e‑commerce, and direct sales).
• Significant experience in retail management, ideally within the mobility, healthcare or specialist consumer goods industry.
• Proven track record of achieving sales targets and driving profitability.
• Strong commercial acumen and analytical skills.
• Highly IT literate, with experience in CRM systems and retail analytics.

Previous experience working within the Mobility industry would be advantageous but is not essential.

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.