Head of Performance & Business Analytics – London Fire Brigade

National Fire Chiefs Council Limited.; City Of London; On-site; GBP 72,000 - 90,000; Full time

Job summary

A fire service organization based in London is looking for a Head of Performance & Business Analytics to lead their analytics team, ensuring the Brigade's performance is effectively measured and communicated. This critical role requires strong analytical and strategic skills, with responsibilities including managing reports and driving data-driven decisions. The ideal candidate should have a proven track record in performance measurement and stakeholder engagement, and be comfortable presenting complex data insights to senior levels.

Qualifications

• Proven experience in performance measurement frameworks.
• Ability to influence senior stakeholders.
• Experience in data-led decision making.

Responsibilities

• Lead the Performance & Business Analytics Team.
• Oversee the production of performance reports.
• Manage the development of the performance team.

Skills

Analytical skills

Strategic thinking

Influencing skills

Job description

Head of Performance & Business Analytics – London Fire Brigade

Fixed term contract – 12 months

London Fire Brigade (LFB) is seeking an exceptional Head of Performance & Business Analytics to lead our Performance & Business Analytics Team within the Performance Improvement & Business Intelligence Department. This department sits within our Corporate Services Directorate and is central to driving data-led decision making across the Brigade. You will play a key role in ensuring the Brigade’s performance is measured, monitored, and clearly communicated. You will be responsible for overseeing the production of internal and external performance reports, including progress against our Community Risk Management Plan (CRMP), Grenfell Tower Inquiry recommendations, and His Majesty’s Inspectorate (HMICFRS) areas for improvement.

This is a critical leadership role requiring strong analytical skills, strategic thinking, and the ability to influence at senior levels. You will manage a team of analysts, lead the development of performance frameworks, and act as a data champion—ensuring decisions at all levels are evidence-based and aligned with our organisational goals.

You will be responsible for supporting the organisation by leading the development of the performance team. You will have one direct report (performance analyst) and two indirect reports (reporting officers) who require ongoing development to ensure we are keeping up with the industry gold standard in reporting. You will be a highly analytical professional who has proven experience of making significant change through use of data and analytical tools. You will be responsible for managing the performance measurement framework and working with the LFB to identify areas of outstanding and under-performance. You will have significant experience working with stakeholders at all levels, using indirect influence to support performance improvement.

You will also liaise with key external stakeholders, including the Deputy Mayor’s Fire Team, and ensure that the Brigade’s performance narrative is clear, consistent and politically aware. You will be confident in presenting to senior stakeholders and adept at translating complex data into meaningful insights.

This role requires in-person attendance at our HQ or fire stations at least two days per week.

Salary: Salary range: £72,181 - £89,656 per annum

Contract type: Full Time, Fixed Term 12 months

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