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Head of Operations & OKR Excellence

MirrorWeb

Manchester

On-site

GBP 80,000 - 100,000

Full time

Today
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Job summary

A leading technology company in Manchester is seeking a Head of Business Operations to drive operational excellence and implement OKRs. The role includes optimizing processes, managing SaaS relationships, and collaborating closely with the COO. Ideal candidates will have 7+ years in business operations or consulting, strong analytical skills, and proficiency in leading BI tools like Salesforce and Lattice. Competitive salary and benefits offered.

Qualifications

  • 7+ years of experience in business operations or management consulting.
  • 3+ years in a leadership role with demonstrated ability to drive change.
  • Proven track record of implementing OKR or similar frameworks.

Responsibilities

  • Own day-to-day management and execution of company-wide OKR framework.
  • Optimize cross-functional business processes to improve efficiency.
  • Manage vendor relationships for third-party SaaS platforms.

Skills

Business operations
Strategic thinking
Analytical rigor
Change management
Communication
Stakeholder management
Project management

Tools

Salesforce
Lattice
Maxio
Google Sheets
Linear
Job description
A leading technology company in Manchester is seeking a Head of Business Operations to drive operational excellence and implement OKRs. The role includes optimizing processes, managing SaaS relationships, and collaborating closely with the COO. Ideal candidates will have 7+ years in business operations or consulting, strong analytical skills, and proficiency in leading BI tools like Salesforce and Lattice. Competitive salary and benefits offered.
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