Head of Operations & OKR Excellence

MirrorWeb; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology company in Manchester is seeking a Head of Business Operations to drive operational excellence and implement OKRs. The role includes optimizing processes, managing SaaS relationships, and collaborating closely with the COO. Ideal candidates will have 7+ years in business operations or consulting, strong analytical skills, and proficiency in leading BI tools like Salesforce and Lattice. Competitive salary and benefits offered.

Qualifications

• 7+ years of experience in business operations or management consulting.
• 3+ years in a leadership role with demonstrated ability to drive change.
• Proven track record of implementing OKR or similar frameworks.

Responsibilities

• Own day-to-day management and execution of company-wide OKR framework.
• Optimize cross-functional business processes to improve efficiency.
• Manage vendor relationships for third-party SaaS platforms.

Skills

Business operations

Strategic thinking

Analytical rigor

Change management

Communication

Stakeholder management

Project management

Tools

Salesforce

Lattice

Maxio

Google Sheets

Linear

Job description

A leading technology company in Manchester is seeking a Head of Business Operations to drive operational excellence and implement OKRs. The role includes optimizing processes, managing SaaS relationships, and collaborating closely with the COO. Ideal candidates will have 7+ years in business operations or consulting, strong analytical skills, and proficiency in leading BI tools like Salesforce and Lattice. Competitive salary and benefits offered.