Head of Operations

HW Interim Solutions; Nottingham; On-site; GBP 125,000 - 150,000; Full time

Job summary

A healthcare service provider in Nottingham is seeking a Head of Operations for a 12-month appointment. This senior role requires full accountability for a large, multi-site care operation, emphasizing leadership and performance management. Candidates must have a background in the care sector with proven multi-site experience, knowledge of care regulations, and strong commercial acumen. This position offers a dynamic environment focused on quality and operational excellence.

Qualifications

• Proven experience in leading managers within a multi-site business.
• Background in the care sector or a closely related regulated sector.
• Strong knowledge of care regulations with a track record of achieving Good or Outstanding (or equivalent) inspection outcomes.
• Commercial and financial acumen, including budgeting and performance management.

Responsibilities

• Lead end-to-end regional operations, ensuring consistent, high-quality service delivery.
• Build, lead and develop a high-performing regional management team.
• Monitor and improve regional performance against KPIs.
• Drive regulatory compliance and quality performance.
• Develop and deliver a regional business plan.

Skills

Leadership in multi-site operations

Knowledge of care regulations

Commercial acumen

Job description

HW Interim Solutions are looking to engage a Head of Operations for a 12 month appointment within the Health & Social Care Sector.

The business requires a senior operational leader to take full accountability for the performance, quality and growth of a large, multi-site care operation.

Key Responsibilities:

• Lead end-to-end regional operations, ensuring consistent, high-quality service delivery.
• Build, lead and develop a high-performing regional management team.
• Monitor and improve regional performance against customer, quality, people and financial KPIs.
• Drive regulatory compliance and quality performance across the region.
• Develop and deliver a regional business plan aligned to wider business strategy.

Experience:

• Proven experience in leading managers within a multi-site business
• Background in the care sector or a closely related regulated sector.
• Strong knowledge of care regulations with a track record of achieving Good or Outstanding (or equivalent) inspection outcomes.
• Commercial and financial acumen, including budgeting and performance management.

Please note, we are looking to speak with candidates that will be available to start within the coming weeks.

How to Apply: If you would like to apply for this position, please submit an up-to-date copy of your CV that supports the criteria set out above. Due to the high volume of applications we are currently receiving for roles, we will only contact candidates who meet the required criteria to discuss the role further.