Head of Operations

Befriend a Child; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in Aberdeen is seeking a passionate Head of Operations to lead the evolution of their services. This full-time position requires proven management experience in the charity or social care sector, along with strong leadership skills. The role offers the chance to influence the quality and sustainability of services benefitting children and families. Candidates should demonstrate a successful track record in similar roles and a commitment to the organization's mission. Hybrid working options are available.

Qualifications

• Proven experience in managing and developing services in the charity sector.
• Strong leadership and people management skills required.
• Ability to balance strategic thinking with hands-on operational oversight.

Responsibilities

• Strengthening and evolving services across Aberdeen and Aberdeenshire.
• Influencing quality, sustainability, and impact of services.
• Working closely with the team to fulfill organizational strategy.

Skills

Leadership and people management

Service development in charity or social care

Strategic thinking

Job description

Head of Operations

At Befriend a Child we believe every child deserves a happy childhood and is given the best chance in life to succeed and thrive. We support children and young people growing up in difficult life circumstances across Aberdeen and Aberdeenshire. We help them develop into confident young adults and achieve their full potential.

Befriend a Child is at an exciting time in its journey.

As we develop a new organisational strategy and look towards the future, we are seeking an experienced and passionate Head of Operations to play a central role in strengthening and evolving our services across Aberdeen and Aberdeenshire.

This is a unique opportunity to join a respected, values-led charity at a time of growth and development, where your leadership will directly influence the quality, sustainability and impact of services supporting children, young people and families in the region.

We are looking for someone with proven experience in managing and developing services in the charity, social care or community sector; strong leadership and people management skills; and the ability to balance strategic thinking with hands‑on operational oversight.

If you are inspired by our cause, can demonstrate success achieved in a similar role and have a passion for what you do, we would love to hear from you.

This is a full‑time post, working 37.5 hours a week.

Our working day is generally 9.00am – 4.30pm with occasional evening and weekend work in which we operate flexitime and TOIL.

This role is based in our office at 9 Bon Accord Square Aberdeen with some hybrid working if desired.

Closing date for applications is Sunday 14th December 2025.