Head of Non-Food Operations, Healthcare Excellence

Compass Group; Cambridge; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading healthcare service firm in Cambridge is seeking a Head of FM - Healthcare to lead and optimize service delivery at Addenbrookes Hospital. This senior leadership role requires a proven operational leader with over 5 years of experience in large-scale facilities or healthcare settings. Responsibilities include designing high-performing teams, ensuring compliance with healthcare standards, and driving performance through data-driven insights. The ideal candidate will foster collaboration and champion service excellence while managing budgets effectively.

Benefits

Competitive salary

Excellent benefits

Qualifications

• 5+ years' experience leading multi-disciplinary teams in healthcare or facilities management.
• Strong commercial acumen to deliver high-quality services within budget.

Responsibilities

• Design and deliver high-performing Non-Food Service Delivery Model.
• Ensure services meet NHS and HSE standards.
• Build, motivate, and develop multi-disciplinary teams.
• Use data and KPIs for operational improvements.
• Partner with clinical and operational leaders.
• Support process redesign and digital innovation projects.
• Manage budgets and identify efficiencies.

Skills

Leadership of multi-disciplinary teams

Knowledge of NHS or healthcare standards

People leadership and coaching

Change management

Stakeholder engagement

Service excellence

Sustainability focus

Operational efficiency

Job description

A leading healthcare service firm in Cambridge is seeking a Head of FM - Healthcare to lead and optimize service delivery at Addenbrookes Hospital. This senior leadership role requires a proven operational leader with over 5 years of experience in large-scale facilities or healthcare settings. Responsibilities include designing high-performing teams, ensuring compliance with healthcare standards, and driving performance through data-driven insights. The ideal candidate will foster collaboration and champion service excellence while managing budgets effectively.