Head of Membership & Development

ERGO Daum Direct General Insurance Co. Ltd.; City of Edinburgh; Remote; GBP 64,000; Full time

Job summary

A leading education services organization seeks to engage institutions across the UK, with a focus on Scotland and Northern Ireland. The role involves building strong relationships, securing commercial opportunities, and delivering value to members. Candidates should have a strong business development background and excellent communication skills. This full-time position offers flexible working and a comprehensive benefits package.

Benefits

Generous pension plan

Enhanced family leave benefits

Flexible working hours

Remote/Hybrid work

30 or 31 days annual leave

Qualifications

• Experience in generating leads and securing income.
• Confident speaking in public and engaging with senior leaders.
• Excellent problem-solving skills for high client satisfaction.

Responsibilities

• Build and maintain relationships with member institutions.
• Represent Advance HE as a trusted partner.
• Generate commercial leads for consultancy projects.

Skills

Commercial acumen

Business development

Communication skills

Influencing skills

Negotiation skills

Job description

Overview

Location: Remote within the UK

Salary: The full-time salary for this role is £63,259 per annum. This role is currently full-time (35 hours per week) until July 2026. The role will then reduce to 28 hours per week thereafter (0.8 FTE, salary pro-rated accordingly).

Benefits: A generous pension plan with USS; Enhanced family leave benefits; 30 or 31 days annual leave (dependent on location), plus bank holidays; Flexible working hours; Remote/Hybrid work

Make a real impact in Higher Education. Advance HE has expertise that is valued worldwide by leaders in higher education. You’ll help us share it by building and nurturing exceptional relationships with institutions across the UK, though predominantly in Scotland, Northern Ireland and the north of England. Your ability to engage these institutions, build trusted relationships at the most senior levels, and work internally to develop solutions to their challenges, will help drive our growth.

In Addition To This, You Will

• Build and maintain strong relationships with a portfolio of member institutions and sector stakeholders
• Represent Advance HE as a trusted partner and point of contact for members
• Use expert knowledge of the UK higher education sector to deliver value to members and partners
• Initiate consultative conversations to identify needs and opportunities
• Generate commercial leads and create proposals for consultancy projects in collaboration with colleagues
• Secure opportunities that deliver measurable value and impact for members
• Ensure members understand, access, and utilise the full range of membership benefits
• Combine relationship management with business development to grow Advance HE’s commercial income in line with charitable aims
• Lead on delivering clear engagement and business development targets for membership and commercial services
• Develop and manage high-level client and partner relationships across the UK, including devolved nations
• Apply creative, analytical, and nuanced approaches to maximise member retention, income generation, and impact delivery

Requirements

• Commercial acumen and an enterprising outlook
• Experience of business development such as generating leads, creating proposals and securing income
• The confidence and credibility to speak in public and to hold strategic conversations with senior leaders
• Excellent communication, influencing and negotiation skills, including the ability to use video conferencing and online tools effectively day to day
• Excellent listening skills and an ability to troubleshoot and solve problems to achieve high levels of client satisfaction

Our strategic goals to enhance confidence and trust in higher education, address systemic inequalities and advance education to meet the evolving needs of students and society, supports the work of our members and the sector. Using our expertise and sharing best practice, we work with our network of global associates and partners, and with people, providers and systems around the world to understand contexts and challenges and deliver solutions. It is our people and the people we help that really make us who we are!

To apply

If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application.

Advance HE is committed to providing equal opportunities for everyone regardless of their background.

No agencies please.