Head of Housekeeping & Guest Experience

Burlington Hotel; Evesham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious manor hotel in the Cotswolds is seeking passionate individuals to join their hospitality team. The role involves welcoming guests warmly, anticipating their needs, and creating memorable experiences. Ideal candidates show pride in their work and have a genuine desire to enhance guest satisfaction. This is an opportunity to work in a historic setting that celebrates heritage and delights visitors every day.

Benefits

Staff benefits

Training and development

Historic and romantic workplace

Qualifications

• Inspired by heritage and storytelling
• Eager to develop skills in hospitality
• Genuine pride in the work

Responsibilities

• Welcome guests personally and graciously
• Anticipate guest needs without intrusion
• Create memorable experiences around the manor

Skills

Warm and articulate communication

Detail-oriented

Guest-focused service

Team collaboration

Job description

A prestigious manor hotel in the Cotswolds is seeking passionate individuals to join their hospitality team. The role involves welcoming guests warmly, anticipating their needs, and creating memorable experiences. Ideal candidates show pride in their work and have a genuine desire to enhance guest satisfaction. This is an opportunity to work in a historic setting that celebrates heritage and delights visitors every day.