Head of Hotel Technical

MSC Cruises; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cruise line company is seeking a Head of Hotel Technical in London. This role involves overseeing hotel technical operations on the fleet, managing budgets, and ensuring compliance with high standards. The ideal candidate has over 10 years of experience in a cruise environment and strong leadership skills. Join this dynamic team to make a global impact.

Qualifications

• At least 10 years of experience onboard cruise ships.
• Minimum of 3 years as a Hotel Engineer or Chief Engineer.
• Ability to work effectively under tight deadlines.

Responsibilities

• Establish and present operating costs and progress updates.
• Monitor ships' status and resolve issues promptly.
• Perform ship inspections to maintain high standards.

Skills

Good knowledge of INFOSHIP/Asset Management system

Fluent in English

Proficient in MS Office tools

Strong communication skills

Ability to lead

Excellent prioritization skills

Job description

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Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

We are looking for an experienced and driven Head of Hotel Technical to join our UK Engine Department. You will be the first point of contact for the Hotel Engineers and HVAC Supervisors, overseeing the Hotel Technical Fleet's operations and providing assistance for any issues, liaising with external stakeholders as needed.

Your Impact

• Establish, report, and present operating costs, forecasts, and progress updates; define high-priority initiatives related to the Hotel Technical section.
• Monitor the status of the ships through regular follow-up with Hotel Engineers and HVAC Supervisors.
• Support the development and management of budgets, cost estimates, and operational risks.
• Keep records of equipment failures and ensure prompt actions to resolve issues, minimizing impact on guests' experience.
• Perform ship inspections to ensure vessels are maintained to high standards and comply with regulations and company standards.
• Assist in organizing and managing dry-dock activities, supervise supplier selection, and coordinate with the shipyard.
• Liaise with other departments (Hotel Operations, F&B, Products, etc.) for project and activity alignment.
• Supervise internal operational processes, including requests and purchase orders via INFOSHIP.

Your Journey so far

• At least 10 years of experience onboard cruise ships, including a minimum of 3 years as a Hotel Engineer or Chief Engineer.

Your Essentials

• Good knowledge of INFOSHIP/Asset Management system.
• Fluent in English, both oral and written.
• Proficient in MS Office tools (Excel, PowerPoint, Word).
• Strong communication and interpersonal skills.
• Ability to lead and work successfully as part of a team.
• Excellent prioritization skills and ability to work effectively under tight deadlines.

Our commitment

We are dedicated to building a diverse and inclusive environment, valuing different perspectives, and fostering respect and empowerment. We aim to make a positive, long-term impact on our guests, employees, and the planet.

Ready to turn your passion into something extraordinary? Join MSC Cruises, where new opportunities await. Apply today and start your journey with a global team pushing boundaries and achieving remarkable results!