Head of Groups and Events Planning

ME London; City of Westminster; On-site; GBP 125,000 - 150,000; Full time

Job summary

A luxury hotel in Westminster is seeking a Head of Groups & Events Planning to optimise revenue through expert coordination and execution of events. The successful candidate will lead a team, ensuring operational excellence and strong client relationships. Essential qualifications include leadership experience in a luxury hotel environment, strong financial and analytical skills, and the ability to solve problems effectively. This role comes with competitive compensation and various staff benefits.

Benefits

Global career opportunities

Hotel discounts for staff

Company Bonus Scheme

Life Assurance

Health cash plan

Company pension scheme

Loyalty rewards

29 days’ holiday

Access to global e-learning

Meals on duty

Qualifications

• Strong leadership, financial, operational, and communication skills.
• Experience in a similar luxury hotel environment.
• High attention to detail with a proactive and analytical mindset.
• Excellent planning ability and proven problem-solving skills.
• Minimum 2 years’ experience in a management or leadership role.

Responsibilities

• Maximise hotel revenue through planning and delivery of groups and events.
• Set team objectives and oversee planning tasks.
• Monitor event delivery and resolve incidents.
• Prepare departmental projections and provide insights during reviews.
• Build strong relationships with external suppliers.

Skills

Leadership

Financial skills

Operational skills

Communication

Analytical mindset

Problem-solving

Job description

“The world is yours with Meliá”

Head of Groups & Events Planning

Department:Groups & Events
Location:ME London
Reports to:General / Hotel Manager
Package:Competitive salary +10% annual performance-related bonus+service charge

What’s in it for you?

• Global career opportunities across more than 350 hotels
• Hotel discounts for you, your friends & family across the globe
• Enrolment to the Company Bonus Scheme (10% of salary)
• Life Assurance x3 Salary
• Generous hotel service charge
• Health cash plan & discounted dental & optical cover
• Company pension scheme
• Loyalty rewards & refer-a-friend bonus (£500)
• 29 days’ holiday including bank holidays
• Access to Meliá’s global e-learning platform for personal & professional development
• High‑street savings through Perks at Work
• Meals on duty

Mission

As Head of Groups & Events Planning, you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. You’ll ensure every detail — from contracting to execution — elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel’s position as a top MICE destination.

Key Responsibilities

Operational Excellence

• Set team objectives, review contracts, allocate events, and oversee planning tasks.
• Ensure timely completion of group summaries, BEOs, and structured pre‑con meetings.
• Monitor event delivery, resolve incidents, implement improvements, and track recurring issues.
• Prepare key departmental projections with F&B and provide insights during business reviews.
• Build strong relationships with external suppliers and oversee site inspections and visits.
• Represent the hotel at social event and MICE trade shows to support business generation.

• Participate in the creation, monitoring, and adjustment of departmental budgets.
• Analyse P&L, revenues, and expenses, identifying efficiencies and revenue opportunities.
• Ensure accurate billing, reporting, forecasting, and financial follow‑up for groups/events.

What we’re looking for

• Strong leadership, financial, operational, and communication skills
• Experience in a similar luxury hotel environment
• High attention to detail with a proactive, analytical and service‑driven mindset
• Excellent planning ability and proven problem‑solving skills
• Minimum 2 years’ experience in a management / leadership role

Because belonging to the great Meliá family is being VIP

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

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