Head of Global Client Success & Growth

Retail Insights; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail insights company in London is seeking a Client Success Manager to shape and execute its client success strategy. You will lead a high-performing team, onboard clients, and manage delivery processes in a fast-paced environment. The ideal candidate has over 5 years of leadership experience and a passion for mentoring teams. The role offers competitive compensation and significant growth potential within the company.

Benefits

Market-competitive compensation

Unlimited growth potential

Travel opportunities

Qualifications

• 5+ years of leadership experience in a fast-paced high growth environment.
• Track record of leading and scaling client success functions.
• Strong project management skills.

Responsibilities

• Manage, grow, and mentor the client success team.
• Onboard new clients and manage the delivery process.
• Implement best practices for team performance.

Skills

Leadership experience

Project management

Analytical skills

Customer success

Automation application

Job description

A leading retail insights company in London is seeking a Client Success Manager to shape and execute its client success strategy. You will lead a high-performing team, onboard clients, and manage delivery processes in a fast-paced environment. The ideal candidate has over 5 years of leadership experience and a passion for mentoring teams. The role offers competitive compensation and significant growth potential within the company.