Head of Events & Experiences

Rapport Guest Services; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading guest services company is seeking a Head of Events to drive the events strategy and delivery, ensuring exceptional experiences across all events. The role involves inspiring and leading a high-performing team, managing key stakeholders, and overseeing event logistics from planning to execution. Ideal candidates will have a strong background in leadership and event management, excellent communication skills, and a passion for customer service. This is a full-time, permanent position based in Greater London.

Benefits

Exclusive travel and grocery discounts

Contributory pension scheme

Wellness programs

Employee Assistance Program

Paid day off for community service

Qualifications

• Strong managerial and leadership experience.
• Proficient in business administration and event system management.
• Ability to work independently and lead a team.
• Excellent communication skills at all levels.
• High level of attention to detail.

Responsibilities

• Be the first point of contact for Hosts, Bookers, and Guests.
• Assist with coordination and production of all key events.
• Coordinate planning and delivery for all events.
• Work in partnership with service providers to deliver events.
• Inspire and lead a team.

Skills

Customer service

Leadership

Event management

Communication

Attention to detail

Job description

A leading guest services company is seeking a Head of Events to drive the events strategy and delivery, ensuring exceptional experiences across all events. The role involves inspiring and leading a high-performing team, managing key stakeholders, and overseeing event logistics from planning to execution. Ideal candidates will have a strong background in leadership and event management, excellent communication skills, and a passion for customer service. This is a full-time, permanent position based in Greater London.