Head of Employee Relations

NHS; City Of London; On-site; GBP 72,000 - 84,000; Full time

Job summary

A major healthcare organization in London is seeking a Head of Employee Relations to ensure every staff member feels supported and treated fairly. The ideal candidate will lead a dedicated team, work closely with management and unions, and handle complex people issues while ensuring compliance with employment law. This role offers a competitive salary and numerous benefits, with a strong emphasis on employee wellbeing and development.

Benefits

Competitive salary

Membership of the NHS Pension Scheme

24/7 independent counselling support

Career-long learning opportunities

Excellent transport connections

Access to NHS and Blue Light discount schemes

Free Pilates classes

Full support and training

Qualifications

• Significant experience of advising stakeholders on employee relations issues.
• Experience designing and delivering training to managers on people management issues.
• Well-developed communication skills to interact effectively with various stakeholders.

Responsibilities

• Lead a small dedicated team providing advice and support to staff and managers.
• Shape how employee issues are handled, ensuring fairness and inclusivity.
• Work closely with managers and unions to solve problems positively.
• Keep updated with employment law to protect and respect staff.
• Support managers in dealing with people matters confidently.

Skills

Experience in employee relations

Understanding of employment law

Trust building

Team leadership

Continuous learning

Education

Degree plus master’s level qualification

Evidence of continued professional development

Job description

Head of Employee Relations

The closing date is 05 October 2025

We’re looking for someone who cares deeply about people at work — someone who wants to make sure every member of staff feels supported, treated fairly, and able to thrive.

At Moorfields Eye Hospital NHS Foundation Trust, the Head of Employee Relations will lead the team that helps managers and staff work through challenges, improve workplace culture, and ensure policies and practices really work for the people they affect.

What we’re looking for

We want someone who:

• Has experience in employee relations and knows how to handle complex people issues.
• Understands employment law and can explain it clearly to others.
• Can build trust quickly and work well with staff, unions, and senior leaders.
• Knows how to lead a team with warmth and clarity.
• Wants to keep learning and improving how things are done.

Main duties of the job

What the role involves

This isn’t just about policies and procedures — it’s about people. You’ll:

• Lead a small, dedicated team who provide advice and support to staff and managers.
• Help shape how we handle employee issues, making sure our approach is fair, open, and inclusive.
• Work closely with managers, trade unions, and staff networks to solve problems early and positively.
• Keep us up to date with employment law and good practice so our people feel protected and respected.
• Support and develop managers so they feel confident dealing with people matters.
• Use data and feedback to spot where we can make things better and take action.

Why it matters

At Moorfields, our people make everything possible for our patients. This role helps make sure our staff feel listened to, supported, and treated with respect — so they can do their best work.

About us

What’s in it for You?

At Moorfields, we invest in you—your growth, your wellbeing, your future. You’ll join a flexible, supportive organisation offering:

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job responsibilities

Please refer to the job description and personal specification for a full list of responsibilities of the role.

Please reach out to Emeka Ezechukwu (Associate Director of People) [e-mail] if you wish to discuss this role.

Person Specification

Qualifications

• Degree plus master’s level qualification or equivalent specialist experience
• Evidence of continued professional development

Experience

• Experience designing and delivering a range of training to managers on people management issues
• Excellent demonstrable knowledge of current employment legislation and best practice in managing ER policies, principles, and procedures
• Significant demonstrable experience of advising a range of stakeholders on a broad range of employee relations issues, including balancing legal compliance with business needs

Skills and Knowledge

• Well-developed written and verbal communication skills to communicate effectively with staff at all levels, including senior managers, different professionals, and Trade Unions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Moorfields Eye Hospital NHS Foundation Trust

£72,921 to £83,362 a year per annum pro rata Incl HCAS