Head of ecommerce - Luxury Menswear Brand

MODE SEARCH Ltd.; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A luxury menswear brand is seeking a Head of Ecommerce to enhance online performance and customer experience. The ideal candidate will lead ecommerce strategies, manage day-to-day operations, and collaborate closely with the marketing and creative teams. This pivotal role involves optimizing the Shopify platform, driving growth across all ecommerce touchpoints, and ensuring brand consistency across digital platforms. The position is hybrid, requiring 3 days in London and 2 days from home.

Qualifications

• Experience in leading ecommerce strategies for luxury brands.
• Strong analytical skills to drive data-informed decisions.
• Proven track record in managing online retail platforms.

Responsibilities

• Lead and optimize the online customer experience on Shopify.
• Drive growth in online sales and conversion rates.
• Manage day-to-day trading and promotional planning.

Skills

Ecommerce strategy

Data analysis

UI/UX design

Shopify platform management

Retail marketing integration

Job description

Job Description

Mode Search is partnering with a luxury menswear business to appoint a Head of Ecommerce. This is a pivotal hire, responsible for elevating online performance, shaping the digital customer experience, and driving commercial growth across all ecommerce touchpoints.

The role is based in London, operating on a hybrid basis 3 days in London and 2 from home. The position reports directly to the COO, with close collaboration alongside the founders.

The Role

• Lead, own and optimise the full online customer experience across the brand’s Shopify platform.
• Drive growth in online sales, conversion, and overall ecommerce performance.
• Use digital channels strategically to support retail footfall and strengthen the connection between ecommerce and physical stores.
• Ensure consistent brand expression and alignment across all digital touchpoints, partnering closely with marketing, creative and retail teams.
• Manage day‑to‑day site trading, product launches, merchandising, and promotional planning.
• Analyse ecommerce data to inform decision‑making, identify opportunities, and influence trading and customer‑journey improvements.
• Collaborate with founders on creative direction to ensure the digital experience accurately reflects the brand’s luxury positioning.

Oversee technical enhancements, UX / UI develo...