Head of Digital Adoption

Foot Anstey; Exeter; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading law firm in the UK is seeking a Head of Digital Adoption to shape the future of technology in their operations. The role involves driving a digital adoption strategy, managing a team, and collaborating with various stakeholders to enhance user engagement. Ideal candidates will have proven experience in digital adoption, preferably within a law firm, along with strong analytical and communication skills. This position offers competitive salary, performance-linked bonuses, and a hybrid working model.

Benefits

Competitive salary and performance-linked bonus

Private healthcare

Enhanced parental leave policies

Flexible working environment

Qualifications

• Proven experience in digital adoption, preferably in a law firm.
• Strong understanding of user engagement strategies and digital transformation principles.
• Experience managing and developing a team.

Responsibilities

• Develop and deliver a digital adoption strategy aligned with firm objectives.
• Create and maintain a technology skills framework.
• Define KPIs and report on adoption rates.
• Design and deliver training programmes.
• Lead a team of three, providing coaching.
• Collaborate with stakeholders to ensure solutions meet user needs.
• Drive innovation and AI adoption.

Skills

Digital adoption

Change management

Stakeholder management

Analytical skills

Team management

Job description

Job Title: Head of Digital Adoption

Ready to lead the future of digital adoption at Foot Anstey? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

The role in 60 seconds

• Role: Head of Digital Adoption
• Team: IT
• Location: Hybrid working from Bristol or Exeter
• Working Pattern: Full time
• Why this role matters: This is a fantastic opportunity to shape how technology transforms the way we work, driving innovation and enabling our people to deliver exceptional results for our clients.

What you’ll do

• Develop and deliver a digital adoption strategy aligned with firm objectives, and champion innovative ways of working.
• Create and maintain a technology skills framework, assessing proficiency and identifying gaps.
• Define KPIs and report on adoption rates, using data to drive actionable insights.
• Design and deliver training programmes in partnership with Talent Development, promoting best practice and engagement.
• Lead a team of three, providing coaching and mentoring to support growth.
• Collaborate with stakeholders across Technology, Legal Operations, and Practice Groups to ensure solutions meet user needs.
• Drive innovation and AI adoption, identifying opportunities to improve productivity, quality, and accessibility of legal knowledge.

What we’re looking for

• Proven experience in digital adoption, change management, or technology enablement within professional services (law firm experience desirable).
• Strong understanding of user engagement strategies and digital transformation principles.
• Excellent analytical skills with the ability to interpret data and influence decisions.
• Exceptional communication and stakeholder management skills.
• Experience managing and developing a team.
• Exposure to introducing innovative and AI-enabled technologies, including running pilots and assessing outcomes.

Join a seriously ambitious firm

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

Progressive benefits tailored to you

• Competitive salary and performance-linked bonus.
• Enhanced parental leave policies.
• Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships).
• An open, flexible working environment.
• Find out more about our benefits and work environment here.

Ready to apply?

• Hit the “Apply Now” button.
• Send us your CV and a quick note on why this role is perfect for you.
• Our team will review your application and be in touch, whatever the outcome.
• Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
• We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have.
• If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.

Let’s make your next career move the start of something extraordinary.