Head of Design and Technology

Gambling Commission; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A regulatory body in the UK is seeking a dynamic leader for its Organisation Design and Development Team. This role is pivotal in shaping a high-performance culture, optimizing organizational structures, and driving the People & Culture Strategy. The successful candidate will collaborate with the Senior Leadership Team to foster a culture of inclusion and continuous improvement while leading a talented team. This position offers a competitive benefits package and the opportunity to make a significant impact within the organization.

Benefits

Civil Service Pension with 28.97% employer contribution

26 days holiday, rising to 29 days after two years

Holiday purchase scheme

Flexible working & family-friendly policies

Ergonomic, fully accessible office close to transport

Open, collaborative culture

Qualifications

• Extensive experience in HR leadership roles, ideally within the public sector.
• Strong ability to develop and coach teams to deliver effective OD&D solutions.
• Significant experience in leading organizational change initiatives.

Responsibilities

• Develop and embed People & Culture Strategy.
• Oversee design of organization development frameworks.
• Lead organization-wide learning and development agenda.
• Facilitate cultural and behavioral change within the organization.
• Build relationships with the Executive Team to support OD&D initiatives.

Skills

HR leadership experience

Organisation design & development

Change management

Learning & development

Strategic thinking

Team motivation and coaching

Job description

We're looking for a dynamic leader to head up our Organisation Design and Development Team; a team dedicated to creating an exceptional employment experience for our people. This is your opportunity to shape the future of our organisation, enabling leadership excellence, optimising structures and processes, and fostering a culture of inclusion, continuous improvement, and high performance.

You will be a key member of the Senior Leadership Team and will work with the Director of People Services and broader Executive Team, advising and influencing at the highest level to make the Gambling Commission a truly great place to work. You will lead and inspire a talented team to deliver innovative and joined‑up organisational development solutions. You will champion our People & Culture Strategy, driving cultural change and organisational effectiveness, and develop management capability to prepare the Gambling Commission for the next stage of our evolution.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution
• 26 days holiday, rising to 29 days after two years service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family‑friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people‑focused culture

Your responsibilities:

Strategy:

• Work with the Director of People Services to develop, deliver and embed our People & Culture Strategy through the design and development of change initiatives to enable the delivery of the Commissions strategic aims.
• Oversee the design of comprehensive organisation development frameworks in service of the People and Culture strategy and the corporate strategy, e.g. foster leadership and management capability, learning and development, organisation design, cultural change, performance improvement, and employee experience.
• Lead the development and delivery of the organisation‑wide learning and development agenda, fostering development through digital and creative learning solutions, and maintaining strong engagement with our leaders to drive workforce capability and performance.
• Lead the long‑term development of capabilities, ensuring that the learning and development offer is aligned with the corporate strategy.
• Lead the delivery of the Diversity and Inclusion strategy, ensuring it is integrated into all organisational design and development initiatives to foster an inclusive culture.

Operational:

• Oversee and lead diagnostic assessments and reviews to design and optimise operating models, structures, systems and processes that meet evolving operational demands.
• Facilitate cultural and behavioural change, working closely with senior leaders to implement strategies that support a high‑performance and inclusive culture.
• Lead the development, refinement and review of relevant OD&D frameworks to support the people and culture ambitions of the organisation, e.g. competency framework, learning and development framework, change management framework, organisation design framework, and performance management framework.
• Ensure the continuous improvement of organisation design and development interventions through regular monitoring, feedback, and agile adaptation to organisational needs.
• Partner with leaders across the organisation to ensure change processes are holistic and address all elements of change and transformation.
• Build and maintain strong relationships with the Executive Team, acting as an internal consultant and coach to ensure the successful delivery of OD&D initiatives.

Leadership & Management:

• Lead a high‑performing Organisation Design & Development team, creating a culture of continuous improvement, openness, accountability and collaboration.
• Lead, coach and mentor the Organisation Design & Development team, building internal capability.
• Develop and maintain effective relationships with our preferred suppliers.

Key Skills and Experience:

Extensive experience in an HR leadership role with a wide breadth of knowledge in organisation design & development, change management, and learning & development, preferably within the public sector. Strong experience in developing and coaching a team of OD&D and learning professionals, motivating them to achieve their objectives, deliver excellent professional advice and services, and work effectively as a team. Ability to think strategically, with strong planning and analysis skills and the ability to develop creative solutions to support the management of change. Significant experience of leading and managing change to achieve desired outcomes.