Head of College Services

NCG; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

An educational institution in Newcastle upon Tyne seeks a Head of College Services to oversee professional service delivery including Admissions and Exams. The ideal candidate will have a strong background in educational services and the ability to manage a dynamic office team. This role offers access to senior leadership and involves direct interaction with students regarding critical support functions. NCG values inclusivity and innovation, making it a great workplace with excellent benefits.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Proven track record in managing professional services in education.
• Ambitious, enthusiastic, and able to oversee diverse teams.
• Forward-thinking with openness to new technologies.

Responsibilities

• Manage the overall office team and service delivery.
• Oversee Admissions, Enrolment, and Exams.
• Involve in student liaison for support functions.

Skills

Operational background in professional services

Experience with college-based systems

Ability to drive team management

Strong communication skills

Job description

Head of College Services

ROLE DESCRIPTION

This is a fantastic opportunity to join the well established College Services Team at Newcastle Sixth Form College. As part of a well resourced and experienced team of professionals we are looking for a person who can drive the overall management of the office team and oversee areas of the college professional service delivery including Admissions, Enrolment, LSF and Exams.

We are seeking an ambitious and enthusiastic person with a proven track record and operational background in professional services, ideally in an education setting to manage the overall workload in a dynamic and multi-faceted college, and deliver consistent, high quality services.

The role will give you direct access to our senior leadership team and curriculum directors, helping to support the college in a range of areas including all front of house services and direct student liaison on support functions related to timetabling, bursary and examination scheduling.

Experience in the use of college based systems and data, we need an all rounder who also wants to be forward thinking and open to the use of new technologies in the delivery of our services to staff and students. You will be part of the wider college leadership team, and will take responsibility for managing some of our college key events including IAG/Consultation Evenings, Awards Events and Enrolment alongside the Director of College Services and Resources.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme
  

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy