Head of Centre - Plas Menai National Outdoor Centre - Caernarfon, Gwynedd

PARKWOOD LEISURE LIMITED; Caernarfon; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading leisure organization seeks a Head of Centre in Caernarfon, UK. This role involves strategic input, staff management, and developing partnerships to enhance local leisure offerings. Responsibilities include financial accountability, leading service improvements, and ensuring health and safety compliance. Ideal candidates will have relevant qualifications and a proven track record in facility management. The position offers competitive salary, generous leave, and various employee benefits, including free gym membership and career progression opportunities.

Benefits

Competitive salary

Generous annual leave

Free gym membership

Discounts at other leisure sites

Employee discount portal

Cycle to Work scheme

Pension Scheme

Company sick pay

Employee health cash plan

Career progression

Training and development

Qualifications

• Recognized qualification in a related subject, preferably to degree level.
• Proven track record in managing and developing related facilities.
• Presence within the industry that ensures personal credibility.

Responsibilities

• Implement the business strategy and ensure accountability.
• Lead, inspire, and manage all centre staff.
• Oversee the design and implementation of activity programmes.

Skills

Management

Leadership

Customer relationship building

Health and safety compliance

Welsh language proficiency

Education

Degree in a related subject

NVQ Level 3

Business qualification

Job description

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. This is an ideal role for an individual who is motivated by running their own facility. Whether for the development of your career or the belief in a worthwhile role, the satisfaction, pride and personal responsibility you gain from such a key position will be important to you. A key role, a key challenge, a personal experience. The role of Head of Centre is an important position to be able to continue the success of the National Outdoor Centre, and develop it for the future.

Responsibilities

• To input into and implement the strategy for the business.
• Provide absolute clarity of direction and accountability to all staff in the delivery of the business plan.
• Seek opportunities to develop the ongoing viability and commerciality of the business, including developing relationships and partnerships with different agencies and bodies, aligned to the Plas Menai offer.
• Provide clear leadership in order to inspire, develop, and manage all centre staff.
• Continuously seek improvements in the level of service and satisfaction, ensuring a safe and enjoyable environment.
• To consistently enhance both the financial performance and usage of the Contract.
• Be financially responsible for the performance of the contract, actively managing the growth of existing, and new, income streams, and identify opportunities to reduce expenditure.
• To ensure the effective running of the facilities for the community.
• To manage, develop and co-ordinate staff resources effectively to meet the operational requirements of the Contract, and to create a dynamic, innovative and responsive staff team through open communication and leadership.
• Oversee the design and implementation of the activity programme on site, developing initiatives to enhance the outdoor sector offering.
• Oversee the design of instructional training programmes, and the recruitment and continued training of appropriately qualified staff, engaged by the centre.
• Oversee capital development projects on site, ensuring successful delivery.
• Develop, maintain and evolve good relations with existing clients.
• Monitor the performance of the operation through the proper Company accounting and reporting procedures.
• Increase the company's image and credibility.
• Take responsibility for health and safety and actively participate in the maintenance and improvement of the overall Company health and safety culture.
• Ensure that policies, procedures, practices, and activity licences are reviewed, remain valid, and are fit for purpose.
• Be technically able and play a proactive role in securing new business.
• The ability to speak the Welsh language is a desirable quality for the post holder.

Qualifications and Skills

The post holder will have a recognised qualification in a related subject, preferably to degree level or NVQ 3. An additional business qualification would be advantageous. With a proven track record in managing and developing related facilities, the post holder will ideally have achieved a presence within the industry that ensures personal credibility. The National Centre offers a range of outdoor activities, a comprehensive list of accommodation options, and a growing health and fitness programme. Experience in any, or all of these fields is advantageous.

Benefits

• Competitive salary
• Generous annual leave
• Free gym membership for you and a nominated person at our sites
• Discounts at our other leisure sites
• Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
• Cycle to Work scheme
• Pension Scheme
• Company sick pay
• Employee health cash plan
• Career progression
• Training and development

How to Apply

We kindly invite you to apply for this role. Click the link and submit your CV. We look forward to hearing from you. If you are interested in applying, we recommend you do so as soon as possible to avoid being overlooked, as the application process continues until closed. Should you not receive a response within 21 days, please consider that the application may have been unsuccessful this time.