Head of Card Scheme Optimisation

Elavon Inc.; City of Westminster; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading payments company in the UK seeks a Payments Leader to manage optimisation activities and drive value-based outcomes through strong analytical skills. The ideal candidate will possess over five years of experience in the payments industry, particularly in data manipulation with SQL and Excel, and must demonstrate excellent communication skills. This full-time role offers a multicultural environment focused on professional development and inclusion, ensuring every employee can thrive in their career journey.

Benefits

Professional training and career development

Performance-based incentives

Inclusive equitable benefits

Qualifications

• 5+ years in a payments industry as a payments leader or director.
• Strong data manipulation & summarisation using SQL, Excel and/or dashboard functionality.
• Excellent presentation and communication skills.

Responsibilities

• Manage the optimisation coordination and delivery of all related programmes.
• Creation of insightful performance data information.
• Train internal resources in optimisation.

Skills

SQL

Excel

Presentation Skills

Communication Skills

Data Interpretation

Job description

Responsibilities

• Working within the European Scheme Centre of Excellence that covers all scheme related activity, management and operations
• Management of the optimisation coordination and delivery of all optimisation related programmes across the team
• Creation of value based prioritisation, tracking and articulation to senior leaders
• Working with the internal business lines to ensure value based outcomes to our customers, in depth assessment of existing customer configurations drawing on comparable merchant benchmarks and internal best practice knowledge
• Identification of opportunities to improve transaction acceptance rates and/or lower interchange, scheme fees or other transaction processing costs
• Creation of insightful information from the interrogation of performance data
• Creation of value-balanced optimisation review packs
• Present Optimisation review packs to both Relationship Managers and Merchants
• Contribute to new customer setup proposal checks to ensure the configuration proposed is appropriate, supportable, compliant and maximises transaction performance
• Develop and maintain a library of optimisation techniques & opportunities for use as a reference guide and deployment across customers
• Train internal resources (BD, RM's & Implementation) in optimisation to develop knowledge & understanding
• Track & report effectiveness of changes, providing timely updates throughout the process and encouraging early applications to ensure consideration

Qualifications

• 5+ years in a payments industry as a payments leader or director
• Strong data manipulation & summarisation using SQL, Excel and/or dashboard functionality is essential
• Excellent presentation and communication skills, able to look beyond numbers to identify trends and drivers, articulating them clearly and concisely
• Excellent data interpretation and presentation skills
• Must be able to develop good working relationships, especially within the Sales team where it is expected they will become a trusted advisor
• Self-starter, able to thrive in a fast paced, results-oriented international work environment
• Strong planning skills to ensure promised timetable of reviews are completed within agreed timescales
• Ability to communicate detailed technical detail in non-technical language
• High attention to detail and good quality control

Benefits

• Full-time position, employment agreement
• Highly professional, multicultural environment and high standards of work
• Professional training, opportunity to develop a career path in organisational structures, support in career planning
• Work in a dynamic team with a supportive inclusive culture and strong values
• Interaction with Clients and Colleagues across Europe
• Good atmosphere at work and comfortable working environment. We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognise both individual and company performance
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria
• Employee recognition programmes that celebrate achievements and milestones for all

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often – that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at – all from Day One.

Closing Date Posting may be closed earlier due to high volume of applicants.