Head of Business Operation & Business Support (Hospitality Distribution) with Chinese

Shiji Group; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking an experienced Head of Operations & Business Support to improve operations and lead support teams across regions. The ideal candidate will have experience in hotel distribution, support operations, and managing diverse teams. This role requires technical proficiency in API integrations and offers remote work options. Join a motivated multicultural team and grow your career in an innovative environment.

Benefits

Opportunities to grow and develop

Training to meet role requirements

Friendly multicultural team

Qualifications

• Experience in hotel distribution industry.
• Experience running a support operation.
• Experience in managing teams across different cultures.
• Technical experience in API integrations connectivity.
• Chinese language skills highly preferred.

Responsibilities

• Manage implementation support & PMO teams across different regions.
• Identify areas of operational & technical optimization.
• Support the Managing Director in other business administration tasks.
• Travel required about 4 times a year.

Skills

Business Intelligence

Business Analysis

Corporate Sales

Corporate Development

Job description

Your role

Horizon Distribution part of Shiji Group is looking for an experienced and dynamic Head of Operations & Business Support to manage & continuously improve all aspects of our operations.

You will look after all aspects of our after-sales operation for both of our products Horizon Distributions online booking platform and IcePortal Content.

You will be a tech savvy analytical person who likes to explore how to use technology to do things better & faster. You will be a good communicator. Professional & presentable you can meet and talk to our customers directly.

What you will do

• Manage implementation support & PMO teams across different regions.
• Identify areas of operational & technical optimization lead such initiatives.
• Support the Managing Director in other business administration tasks.
• Some travel is required about 4 times a year.

Qualifications

• Experience in hotel distribution industry.
• Experience running a support operation.
• Experience in managing teams across different cultures.
• Technical experience in API integrations connectivity.
• Chinese language skills highly preferred.

Additional Information

• Exciting job within a creative environment and the opportunity to make a real impact on the business.
• Grow your experience with web and cloud technologies in a very innovative technology environment.
• Friendly motivated and talented multicultural team.
• Opportunities to grow and develop with Shiji.
• Training to meet role requirements.

Remote Work: Yes

Employment Type: Full-time

Key Skills

• Business Intelligence
• Children Activity
• Business Analysis
• Corporate Sales
• ABB
• Corporate Development

Experience: years

Vacancy: 1