Head Concierge (days)

BBL Property Recruitment; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

A prestigious property management firm is searching for a Head Concierge to lead a concierge team in Chelsea, delivering exemplary luxury services to residents and guests. Candidates should have substantial experience in hotel or hospitality settings, particularly in Super Prime Residential Developments. The role involves overseeing operations, training staff, and liaising with residents, ensuring top-tier service standards. Starting salary ranges from £34,000 to £36,500, depending on experience and qualifications.

Qualifications

• Strong communication skills with a focus on luxury service.
• Experience in training a concierge team to meet high service standards.
• Ability to perform administrative tasks and report effectively.

Responsibilities

• Lead the concierge team to provide luxury services.
• Liaise with residents, visitors, and contractors.
• Conduct training for team members.

Skills

Excellent spoken and written English

Immaculate presentation

Hotel/Hospitality experience

Experience in Super Prime Residential Developments

Job description

Head Concierge – Chelsea – c£36k

We’re working with a Super Prime Managing agent who oversee some of the most prestigious, iconic, luxurious, and desirable blocks in West and SW London.

On one site, in Chelsea, they are now looking to appoint a Head Concierge as follows :

• Based in Chelsea, working a 40-hour day shift Mon-Fri
• Heading up the concierge team, providing a 5 luxury service to residents and their guests
• Training the Concierge team to ensure they meet the 5 standards expected
• Liaising with Residents, Visitors and Contractors as they enter the building, providing advice and guidance in accordance with the 5 luxury ethos of the site
• Undertaking related administrative tasks, reporting back to the Estate Manager
• You will have excellent spoken and written English with immaculate presentation
• Previous experience in 5
• Hotel / Hospitality or Super Prime Residential Developments essential

The successful Head Concierge can expect a starting salary between £34,000 - £36,500 (depending on experience and qualifications) with reviews and uplifts based on tenure and performance.

If you are a Senior Concierge / Head Concierge with Super Prime experience, meet the above criteria and live within commuting range of Chelsea, please apply now for immediate consideration and further info