Head Coach: Lead a High-Performance Store Team

Nike; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports brand is seeking a Head Coach in Birmingham. This role is responsible for creating a welcoming shopping atmosphere and leading a diverse team to meet sales targets. The ideal candidate will have a passion for sports, experience in store management, and exceptional customer service skills. The position offers a competitive salary, monthly bonuses, and opportunities for personal development, all in a dynamic, inclusive environment.

Benefits

Attractive salary

Monthly bonus payments

Benefits package

Development and career opportunities

Regular training

Employee discounts

Apparel to represent NIKE

Participation in unique NIKE moments

Responsibilities

• Create a welcoming environment for unique shopping experiences.
• Build, lead, and develop a diverse team with an excellent work atmosphere.
• Manage store budgets and operations to reach sales targets.
• Support and implement NIKE's strategy in the store.
• Provide insights for optimized store positioning.
• Ensure store compliance with all NIKE standards.
• Cooperate with business partners across stores and HQ.

Skills

Passion for NIKE and/or love of sport

Store management experience

High level of customer service

Ability to lead high performing teams

Effective communication skills

Fluency in English

Retail business systems & Microsoft Office

Flexibility to work in shifts

Job description

A leading sports brand is seeking a Head Coach in Birmingham. This role is responsible for creating a welcoming shopping atmosphere and leading a diverse team to meet sales targets. The ideal candidate will have a passion for sports, experience in store management, and exceptional customer service skills. The position offers a competitive salary, monthly bonuses, and opportunities for personal development, all in a dynamic, inclusive environment.