Hands-On General Manager – Lead a Charming Village Pub

Twentysix; Hoxne; On-site; GBP 150,000 - 200,000; Full time

Job summary

A local village pub in Hoxne, Suffolk is seeking an experienced General Manager to lead daily operations and a dedicated team. The ideal candidate will have a proven track record in hospitality management, showcasing key skills in leadership, organization, and customer service. The role requires a hands-on approach, ensuring high standards of service and compliance while promoting a welcoming atmosphere for guests and community engagement. This position offers a competitive salary and bonus structure.

Benefits

Competitive salary with bonus

Supportive, engaged owners

Real autonomy to shape the pub and its culture

Qualifications

• Proven experience as a General Manager or strong Deputy ready to step up.
• Naturally hospitable, organised and people-focused.
• Confident with stock control, GP, rotas and team management.
• Calm under pressure and happy to be hands-on.
• Excited by village pub life and becoming part of the local community.

Responsibilities

• Full day-to-day management of the pub.
• Leading, training and motivating the team.
• Delivering warm, consistent customer service.
• Managing rotas, stock, ordering and margins.
• Overseeing food, drinks and events.
• Maintaining high standards of cleanliness, safety and compliance.
• Working closely with the owners to grow the business sustainably.

Skills

Leadership

Customer service

Stock control

Team management

Organizational skills

Job description

A local village pub in Hoxne, Suffolk is seeking an experienced General Manager to lead daily operations and a dedicated team. The ideal candidate will have a proven track record in hospitality management, showcasing key skills in leadership, organization, and customer service. The role requires a hands-on approach, ensuring high standards of service and compliance while promoting a welcoming atmosphere for guests and community engagement. This position offers a competitive salary and bonus structure.