Gym Operations Leader: Drive Growth & Member Experience

Novo Gyms; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A fitness organization in Greater London is seeking a General Manager to oversee daily operations, ensuring exceptional member experience and driving membership growth. The ideal candidate should have over 3 years of management experience, strong leadership and communication skills, and proven sales and customer service expertise. Responsibilities include managing staff, developing sales strategies, and fostering a welcoming environment for members. This role offers the opportunity to lead a motivated team in a vibrant fitness community.

Qualifications

• 3+ years of management experience, preferably in the fitness industry.
• Strong leadership and communication skills are essential.
• Proven sales and customer service experience required.

Responsibilities

• Oversee daily gym operations to ensure cleanliness and safety.
• Maintain high levels of member satisfaction and address concerns.
• Develop and execute membership sales goals and marketing strategies.

Skills

Leadership

Communication

Sales

Customer Service

Multitasking

Job description

A fitness organization in Greater London is seeking a General Manager to oversee daily operations, ensuring exceptional member experience and driving membership growth. The ideal candidate should have over 3 years of management experience, strong leadership and communication skills, and proven sales and customer service expertise. Responsibilities include managing staff, developing sales strategies, and fostering a welcoming environment for members. This role offers the opportunity to lead a motivated team in a vibrant fitness community.