Guidance & Advice Solutions Lead

Aviva; Greater London; Hybrid; GBP 80,000 - 90,000; Full time

Job summary

A leading financial services provider is seeking a dynamic Guidance & Advice Solutions Lead to shape the future of financial guidance. The role involves leading design and delivery of innovative solutions, requiring strong leadership and communication skills. The ideal candidate will have a robust understanding of the guidance market and a passion for customer success. Competitive salary and benefits including generous pension and bonus opportunities are offered.

Benefits

Generous pension scheme

12% bonus opportunity

29 days holiday

Private medical benefit

Discount on Aviva products

Free Aviva shares

Paid volunteering days

Supportive policies for wellbeing

Qualifications

• Experience in the advice and guidance market is essential.
• Proven leadership and effective communication skills required.
• Ability to influence stakeholders and work collaboratively.

Responsibilities

• Lead the design and delivery of guidance and advice solutions.
• Connect business needs with technology for innovation.
• Accountable for delivering scalable high-quality propositions.

Skills

Knowledge of the advice and guidance market

Strong leadership skills

Strong communication skills

Experience translating complex problems

Ability to collaborate across teams

Passion for customer outcomes

Job description

Guidance & Advice Solutions Lead – Salary National circa £80,000/London circa £90,000 London (DOE)

Location – London, Bristol, Norwich, York

Aviva is seeking a dynamic Guidance & Advice Solutions Lead to help shape the future of financial guidance and advice for our customers.

As the UK’s largest pensions and wealth provider, we’re committed to delivering innovative, market-leading solutions that empower customers to take control of their financial futures.

A bit about the job:

You will lead the design and delivery of Aviva’s guidance, targeted support, and digital advice solutions. Working closely with Proposition, Technical, and Digital teams—as well as external partners—you’ll connect business needs with technology to create innovative, market-leading solutions. You’ll be accountable for delivering scalable, high-quality propositions that achieve strong commercial results and provide exceptional value for customers across the guidance and regulated advice spectrum.

Skills and experience we’re looking for:

• Knowledge of the advice and guidance market, including competitors and products.
• Strong leadership, technical, and communication skills.
• Experience translating complex business problems into actionable requirements.
• Ability to collaborate across teams and influence stakeholders.
• A passion for delivering great customer outcomes and driving innovation.

What you’ll get for this role:

• Salary National circa £80,000/London circa £90,000 London (depending on location, skills, experience, and qualifications).
• Bonus opportunity - 12% of annual salary, actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [e-mail].