Guest Experience & Services Associate

Kew Green Hotels; Portsmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel management company in the UK is seeking a Guest Service Assistant to enhance the visitor experience across reception, restaurant, and bar areas. This role offers comprehensive training and is perfect for starting a career in hospitality. We invite enthusiastic individuals with a positive attitude to apply, regardless of experience. Benefits include career development, discounts, and free access to leisure facilities. Join a team passionate about making guests feel welcome!

Benefits

Career development through funded apprenticeships

Discounts on hotel stays

Free use of gyms and leisure facilities

24/7 access to wellbeing support

Qualifications

• A genuine passion for people and hospitality. Experience is great, but not essential.
• Ability to work as part of a team.
• Motivated and friendly attitude.

Responsibilities

• Deliver excellent service across all guest-facing areas.
• Support with check in/out, food and drink service.
• Build genuine relationships with guests.
• Maintain cleanliness across all guest areas.

Skills

Strong communication skills

Proactive approach

Comfortable using technology

Tools

MS Office

Job description

A leading hotel management company in the UK is seeking a Guest Service Assistant to enhance the visitor experience across reception, restaurant, and bar areas. This role offers comprehensive training and is perfect for starting a career in hospitality. We invite enthusiastic individuals with a positive attitude to apply, regardless of experience. Benefits include career development, discounts, and free access to leisure facilities. Join a team passionate about making guests feel welcome!