Guest Experience Receptionist — Luxury Spa & Perks

Hoar Cross Hall; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury spa resort in Staffordshire is seeking passionate individuals for part-time Receptionist positions. Responsibilities include welcoming guests, managing reservations, and providing information about the facilities and local attractions. The role demands excellent communication skills and a professional, guest-focused demeanor. Ideal candidates will thrive in a supportive environment with opportunities for growth. The position offers a competitive hourly wage along with various employee perks including spa usage and discounts.

Benefits

Competitive salary

Complimentary use of spa and leisure facilities

Free staff meal from on-site canteen

Complimentary Spa Day on work anniversary

Discounts on overnight stays and spa days

30% discount on food and drink

Free on-site parking

Refer a friend scheme

Access to employee assistance programme

Comprehensive induction and ongoing training

Qualifications

• Prior experience in hospitality or a similar role is preferred.

Responsibilities

• Welcome guests warmly and ensure smooth check-in and check-out.
• Handle reservations and inquiries efficiently.
• Provide information about the property and local attractions.

Skills

Excellent communication and interpersonal skills

Polite, professional, and guest-focused approach

Confident in using booking systems

Sales-minded attitude

Job description

A luxury spa resort in Staffordshire is seeking passionate individuals for part-time Receptionist positions. Responsibilities include welcoming guests, managing reservations, and providing information about the facilities and local attractions. The role demands excellent communication skills and a professional, guest-focused demeanor. Ideal candidates will thrive in a supportive environment with opportunities for growth. The position offers a competitive hourly wage along with various employee perks including spa usage and discounts.