Guest Experience Porter | Valet, Luggage & Concierge

Beaverbrook Front of House; Leatherhead; On-site; GBP 22,000 - 27,000; Full time

Job summary

A luxury hospitality establishment in Leatherhead is seeking a Front of House professional to offer exemplary customer service from the moment guests arrive. The ideal candidate will have strong manual handling skills, a full UK driving license, and a charming demeanor to ensure a memorable experience. This role comes with a competitive salary of up to £26,416 and various benefits, such as discounts, personal development support, and 28 days annual leave that increases yearly.

Benefits

Competitive salary

Discounts on retail and memberships

Personal development support

28 days annual leave

Pension

Life Insurance

Sick Pay

Cycle to work scheme

Free parking

Staff Accommodation Available

Qualifications

• Must hold a full UK driving license and be over the age of 21.
• Presentable and able to build rapport with people.
• Inspiring and naturally positive individual.

Responsibilities

• Greeting guests and ensuring exceptional customer service.
• Managing guest luggage and ensuring timely delivery.
• Escorting guests to their rooms with attention to detail.
• Manoeuvring buggies to transport guests through the grounds.

Skills

Customer service skills

Manual handling skills

Driving skills

Job description

A luxury hospitality establishment in Leatherhead is seeking a Front of House professional to offer exemplary customer service from the moment guests arrive. The ideal candidate will have strong manual handling skills, a full UK driving license, and a charming demeanor to ensure a memorable experience. This role comes with a competitive salary of up to £26,416 and various benefits, such as discounts, personal development support, and 28 days annual leave that increases yearly.