Guest Experience Lead - Hospitality Supervisor

Avery Healthcare Group; Braintree; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retirement services provider in the UK is seeking an Assistant Manager to deliver service excellence and lead a dedicated team. Ideal candidates should have at least 2 years' experience in hospitality and management, great communication skills, and the ability to thrive in a fast-paced environment. This role offers the chance to work in a vibrant, supportive setting that values teamwork and quality service.

Benefits

Career development opportunities

Access to leisure and retail discounts

Apprenticeship programs

Qualifications

• Minimum of 2 years relevant experience in hospitality and guest services.
• Experience at supervisor or management level.
• Ability to work under pressure.

Responsibilities

• Deliver service excellence in compliance with brand standards.
• Organise team efficiently to maximize performance.
• Maximise sales and marketing opportunities.
• Liaise with the Head chef and train team members.

Skills

Experience in hospitality and guest services

Supervisor or management experience

Strong organisational skills

Excellent communication skills

Job description

A leading retirement services provider in the UK is seeking an Assistant Manager to deliver service excellence and lead a dedicated team. Ideal candidates should have at least 2 years' experience in hospitality and management, great communication skills, and the ability to thrive in a fast-paced environment. This role offers the chance to work in a vibrant, supportive setting that values teamwork and quality service.