Guest Experience Lead: Gym Front Desk & Café

Nuffield Health; Clifton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent health and fitness organization in Clifton, England, is seeking a Front of House Team Member for a part-time position. This role involves providing exceptional customer service, managing reception smoothly, and supporting café operations. Ideal candidates should possess excellent communication skills, basic computer knowledge, and a willingness to cover Lifeguard breaks. The position offers a competitive salary up to £24,980.80 per annum and a range of benefits to enhance well-being and engagement at work.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in customer service is preferred.
• Ability to communicate effectively both face-to-face and over the phone.
• Must demonstrate flexibility and be motivated.
• Basic computer skills are required.
• Ability to swim to a high standard is necessary for the role.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of reception and café areas.
• Create a friendly, relaxing, and professional environment.
• Welcome visitors and answer queries helpfully.
• Assist the café team in preparing and serving food and drinks.
• Cover Lifeguard breaks as needed.

Skills

Customer service skills

Communication skills

Basic computer skills (Word, Excel)

Flexibility

Empathy

Job description

A prominent health and fitness organization in Clifton, England, is seeking a Front of House Team Member for a part-time position. This role involves providing exceptional customer service, managing reception smoothly, and supporting café operations. Ideal candidates should possess excellent communication skills, basic computer knowledge, and a willingness to cover Lifeguard breaks. The position offers a competitive salary up to £24,980.80 per annum and a range of benefits to enhance well-being and engagement at work.