Guest Experience Host (Reception) – Warm Welcomes & Info

The Ivy Collection; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious restaurant group in the City of Westminster is seeking a Receptionist who excels in customer service. The role involves welcoming guests warmly and ensuring they receive excellent hospitality throughout their experience. Candidates should possess strong English skills and professionalism, as well as the ability to address any concerns. The position offers competitive hourly pay and opportunities for career development in a vibrant dining environment. Embrace a career with a market leader in the hospitality industry.

Benefits

Competitive Industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance

50% staff discount

Birthday day off

Refer a Friend Bonus

Access to retail and travel discounts

Guaranteed 20 hours minimum contract

Qualifications

• Experience in a customer-facing role is required.
• Ability to deal with guest and team member needs confidently.
• Advanced English language skills.

Responsibilities

• Ensure guests receive a warm and professional welcome.
• Provide information on special offers to guests.
• Relay allergen concerns accurately to the kitchen.

Skills

Excellent English language skills

Professionalism

Ability to relay allergen concerns

Job description

A prestigious restaurant group in the City of Westminster is seeking a Receptionist who excels in customer service. The role involves welcoming guests warmly and ensuring they receive excellent hospitality throughout their experience. Candidates should possess strong English skills and professionalism, as well as the ability to address any concerns. The position offers competitive hourly pay and opportunities for career development in a vibrant dining environment. Embrace a career with a market leader in the hospitality industry.