Guest Experience and Hospitality Lead

Hawthorns Retirement; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retirement living provider in Wolverhampton is seeking a dedicated Assistant Manager to ensure team efficiency and deliver excellent service. The ideal candidate should have at least two years of hospitality experience, along with strong organizational and communication skills. Responsibilities include welcoming guests, supporting the team, and collaborating with the Head Chef to enhance service quality. This role offers a wonderful opportunity to join a caring team committed to exceptional service.

Qualifications

• Minimum of two years of experience in hospitality.
• Strong organizational and communication skills are essential.

Responsibilities

• Deliver excellent service and ensure team efficiency.
• Welcome guests and support the team.
• Work with the Head Chef to improve service quality.

Skills

Organizational skills

Communication skills

Hospitality experience

Job description

A retirement living provider in Wolverhampton seeks a dedicated Assistant Manager to deliver excellent service and ensure team efficiency. The ideal candidate will have at least two years of hospitality experience and strong organizational and communication skills. Responsibilities include welcoming guests, supporting the team, and working with the Head Chef to improve service quality. This role offers a wonderful opportunity to be part of a caring team committed to providing exceptional service.