Guest Experience & Events Host

Tenpin - Camberley; Camberley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading entertainment centre in Camberley is hiring a Customer Service Assistant to deliver an excellent customer experience. Responsibilities include managing bookings, addressing enquiries, and hosting events. The ideal candidate will be determined, enthusiastic, and possess exceptional customer service skills. You'll join a fun team and enjoy great benefits including free bowling, retail discounts, and opportunities for career development. This is a fully flexible role requiring availability on evenings and weekends.

Benefits

Retailer discounts

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Maternity, Paternity, Adoption leave

Medicash

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Qualifications

• Efficient, proactive, and friendly in customer interactions.
• Exceptional service should be your priority.
• Able to work in a fast-paced environment.

Responsibilities

• Provide an excellent customer experience by managing reception bookings.
• Address enquiries and identify sales opportunities.
• Host events and maintain cleanliness.
• Prepare food and drinks across various departments.

Skills

Determined

Enthusiastic

Excellent customer service

Communication skills

Flexibility

Attention to detail

Team player

Job description

A leading entertainment centre in Camberley is hiring a Customer Service Assistant to deliver an excellent customer experience. Responsibilities include managing bookings, addressing enquiries, and hosting events. The ideal candidate will be determined, enthusiastic, and possess exceptional customer service skills. You'll join a fun team and enjoy great benefits including free bowling, retail discounts, and opportunities for career development. This is a fully flexible role requiring availability on evenings and weekends.