Growth-Focused Customer Experience Advisor (Manchester)

Gravity Recruit; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A fast-growing company in the customer service sector is seeking a Customer Service Advisor for their Manchester branch. The role involves contributing to store financial targets, responding to customer needs, and maintaining store cleanliness and safety standards. This position offers a competitive salary of £25,500, along with benefits including bonuses, training, and recognition programs. Join a dynamic team focused on delivering outstanding service and growth opportunities in a thriving environment.

Benefits

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Access to exclusive perks via Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Responsibilities

• Contribute to the achievement of the financial targets of the store.
• Identify and quantify the potential available from each customer for increasing occupancy and revenue.
• Respond effectively to the diverse needs of each customer.
• Ensure the store presents itself to a high standard of cleanliness.
• Adhere to all Health & Safety procedures for the benefit of customers and staff.
• Comply consistently with all company procedures.

Job description

A fast-growing company in the customer service sector is seeking a Customer Service Advisor for their Manchester branch. The role involves contributing to store financial targets, responding to customer needs, and maintaining store cleanliness and safety standards. This position offers a competitive salary of £25,500, along with benefits including bonuses, training, and recognition programs. Join a dynamic team focused on delivering outstanding service and growth opportunities in a thriving environment.