Group F&B Service Excellence Manager

Distinct Group; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A hotel collection in the UK is seeking a Group Food and Beverage Training and Service Manager for a 12-month fixed term contract. The role emphasizes establishing consistent service standards and working alongside teams to enhance guest experience. Ideal candidates will have a passion for service and experience in busy dining environments. Success in this position will require proactive leadership and the ability to coach staff effectively.

Qualifications

• Proactive role focused on driving service standards from the floor up.
• Experience in high-volume hospitality is advantageous but not critical.
• Developing people and ensuring a consistent guest experience is essential.

Responsibilities

• Establish group-wide food and beverage service standards.
• Work alongside teams during service to coach in real time.
• Support managers in building confident, capable teams.

Skills

Strong background in busy casual dining

Passion for great service

Coaching skills

Job description

A hotel collection in the UK is seeking a Group Food and Beverage Training and Service Manager for a 12-month fixed term contract. The role emphasizes establishing consistent service standards and working alongside teams to enhance guest experience. Ideal candidates will have a passion for service and experience in busy dining environments. Success in this position will require proactive leadership and the ability to coach staff effectively.