Ground Transportation Operations Specialist

McKinsey & Company, Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global consulting firm is seeking an Operations Specialist to join their team in Greater London. The ideal candidate will have over 5 years of experience in managing ground transportation solutions, including Ride-Hail and Fleet services. This role involves shaping and implementing global strategies while collaborating with stakeholders to drive excellence. Candidates must possess strong problem-solving skills and proficiency in creating high-quality deliverables. The position offers competitive compensation and exceptional benefits.

Benefits

Comprehensive benefits package

Continuous learning opportunities

Global community engagement

Qualifications

• 5+ years’ experience managing ground transportation solutions.
• Proficiency in creating high-quality deliverables like PowerPoint decks and Excel models.
• Fluent verbal and written communication skills in English.

Responsibilities

• Shape and implement global strategies for ground transportation.
• Collaborate with various stakeholders to ensure alignment with organizational goals.
• Deliver seamless, efficient, and high-quality Ground Transportation solutions.

Skills

Problem-solving

Organizational skills

Time management

Communication skills

Education

Bachelor’s degree or equivalent work experience

Tools

PowerPoint

Excel

Job description

Your Growth

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your Impact

As an Operations Specialist, you will work closely with the global ground transportation leader to shape, form, and implement global strategies and firm priorities, ensuring regional alignment with global objectives.

You will oversee a portfolio focusing on the strategic execution and operational implementation of the ground transportation category strategy within the EEMA region.

In this role you will collaborate with various stakeholders to ensure alignment with broader organizational goals. You will engage and partner with regional and local leaders, cross-functional teams, and key suppliers to drive category excellence and innovation.

As part of the McKinsey Optimize function, you will play a key role in delivering seamless, efficient, and high-quality Ground Transportation solutions, ensuring exceptional experience and colleague safety.

Your qualifications and skills

• Bachelor’s degree or equivalent work experience required.
• 5+ years’ experience managing ground transportation solutions, including Ride-Hail, Black Car, Rental and or Fleet services
• Strong problem-solving and decision-making skills, leveraging data and logical reasoning
• Excellent organizational skills with the ability to independently initiate and complete tasks
• Proficiency in creating high-quality deliverables (e.g., PowerPoint decks, Excel models, written materials)
• Exceptional time management in a dynamic, autonomous work environment
• Ability to work in-person in office or non-office settings, including travelling to potentially challenging or less accessible environments as needed (team schedules and office locations may vary)
• Fluent verbal and written communication skills in English and local languages, adaptable to diverse audiences and seniority levels