Ground Floor Team Member

Premier Inn; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Member to join their Welwyn Garden City location. In this role, you'll be the friendly face welcoming guests, assisting with check-ins, serving meals, and ensuring a great atmosphere. No experience is necessary, and training will be provided. The position offers a pay rate of up to £12.56 per hour with flexible working hours. Enjoy additional perks like discounts and complimentary meals. Join us and start your career in hospitality!

Benefits

Whitbread Benefits card

Complimentary breakfast for 2

Pension and saving schemes

Discounts on shopping and utilities

Qualifications

• No experience needed but a passion for customer service is essential.
• Ability to work in a team and contribute to a positive atmosphere.

Responsibilities

• Welcome guests and assist with check-in.
• Help serve meals and drinks to guests.
• Collaborate with housekeeping to ensure rooms are ready.

Skills

Customer service

Communication

Job description

Front of House – Welwyn Garden City Premier Inn

Come and be a Front of House Team Member at Premier Inn in Welwyn Garden City. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Fixed Term until 04/03/26

HOURS: 20 hours per week across 5 days - evenings and weekends included

LOCATION: Premier Inn Welwyn Garden City
Stanborough Road, Welwyn Garden City, Hertfordshire, AL8 6DQ

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Welwyn Garden City as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.