Ground Floor Team Member

Whitbread Plc; Wadebridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Wadebridge is seeking a Front of House Team Member. As a key representative, you'll provide excellent customer service and ensure guests feel welcomed from check-in through their stay. Paid at £12.56 per hour for 32 hours a week, this permanent role offers great benefits, including training, discounts, and a supportive environment. No experience is necessary, and all backgrounds are encouraged to apply.

Benefits

Training and support

Whitbread Benefits card

Company pension and savings schemes

Discounts on shops and services

Complimentary breakfast for 2

Qualifications

• No experience needed but prior customer service experience is a plus.
• Ability to work well in a team environment.
• Effective communication skills are essential.

Responsibilities

• Welcome guests and provide a friendly service.
• Assist with food and beverage service.
• Ensure guest rooms and common areas are clean.

Skills

Customer service skills

Teamwork

Communication

Job description

Ground Floor Team Member

Contract type: Permanent

Category: Operations - Ground Floor

Location: Wadebridge

We're currently recruiting in our Wadebridge Premier Inn. Working 32 hours per week, paying up to £12.56 per hour.

Front of House - Wadebridge Premier Inn

Come and be a Front of House Team Member at Premier Inn in Wadebridge. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Permanent Contract

HOURS: 32 hours a week

LOCATION: Wadebridge Premier Inn
Gonvena Hill, Wadebridge, PL27 6BN

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Wadebridge Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 125171-4492

Advertised: 28 Nov 2025