Ground Floor - Team Member

Premier Inn; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality business in Shrewsbury seeks a Front of House Team Member. You will welcome guests and provide excellent service, starting immediately with no prior experience necessary. Enjoy various benefits including a warm welcome, training support, and discounts. This role offers up to £12.56 per hour on a fixed-term contract with a focus on customer satisfaction.

Benefits

Training and support

Discounts on meals and hotel stays

Pension and saving schemes

Complimentary breakfast for 2

Qualifications

• No prior experience needed; just a passion for customer service.

Responsibilities

• Welcome guests and ensure a pleasant check-in experience.
• Serve meals and drinks.
• Assist housekeeping to prepare rooms.

Skills

Customer service skills

Friendly personality

Job description

Overview

Front of House – Shrewsbury Town Centre Premier Inn

Come and be a Front of House at Shrewsbury Town Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Details

• PAY RATE: Up to £12.56 per hour
• CONTRACT TYPE: Fixed term - 01/01/2026 – we don’t do zero hours contracts!
• HOURS: 16 hours per week
• LOCATION: Smithfield Road, Shrewsbury, SY1 1QB

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Shrewsbury Town Centre Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.