Graduate Technical Support Engineer – Electronics & Systems

Trades Workforce Solutions; Redditch; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading recruitment agency is seeking a Graduate Technical Support professional to join their client in Redditch. This role involves providing high-quality technical support and customer service, resolving enquiries, and troubleshooting product issues. Ideal candidates will possess strong customer service skills and excellent communication abilities, along with knowledge of electrical or electronic systems. Full training will be provided. This is a permanent, onsite position with a salary range of £25,000 - £27,000 per annum.

Qualifications

• Strong customer service skills are essential.
• Excellent written and verbal communication skills are a must.
• Knowledge of electrical or electronic systems is highly desirable.

Responsibilities

• Provide technical support to customers, end users, and key prospects.
• Respond to enquiries and support tickets professionally.
• Troubleshoot and resolve product-related issues.

Skills

Customer service skills

Excellent written communication

Excellent verbal communication

Knowledge of electrical or electronic systems

Job description

A leading recruitment agency is seeking a Graduate Technical Support professional to join their client in Redditch. This role involves providing high-quality technical support and customer service, resolving enquiries, and troubleshooting product issues. Ideal candidates will possess strong customer service skills and excellent communication abilities, along with knowledge of electrical or electronic systems. Full training will be provided. This is a permanent, onsite position with a salary range of £25,000 - £27,000 per annum.