GP Practice: Multiskilled Admin & Receptionist

Leiston Surgery; Leiston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A rural GP practice located in Leiston is seeking a dedicated Multi-Skilled Administrator/Receptionist to provide outstanding customer service, support daily operations at the reception and manage various administrative tasks. Ideal candidates should possess excellent computer skills, a positive attitude, and a strong knowledge of practice procedures. This role offers training opportunities for those new to general practice, and successful applicants will work closely with experienced healthcare professionals while serving a patient list of over 9,500 individuals.

Benefits

Comprehensive training provided

Opportunities for career development

Support from a stable healthcare team

Qualifications

• Excellent customer service orientation and ability to handle patient queries.
• Competent in using healthcare administration software.
• Ability to work in a busy environment as part of a team.

Responsibilities

• Assist patients in accessing healthcare professionals efficiently.
• Handle administrative tasks including patient registrations and records management.
• Manage appointment bookings and maintain an efficient reception service.

Skills

Customer service skills

Computer literacy

Teamwork

Communication skills

Education

English and Maths GCSE C or above

Tools

SystmOne

AccuRx

DXS

Anima Triage

Job description

A rural GP practice located in Leiston is seeking a dedicated Multi-Skilled Administrator/Receptionist to provide outstanding customer service, support daily operations at the reception and manage various administrative tasks. Ideal candidates should possess excellent computer skills, a positive attitude, and a strong knowledge of practice procedures. This role offers training opportunities for those new to general practice, and successful applicants will work closely with experienced healthcare professionals while serving a patient list of over 9,500 individuals.