GP Clinic Receptionist - Temp December/January Cover

Service Care Solutions; Nottingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare staffing agency is seeking a Medical Receptionist/Administrator to support a primary care team in Stapleford, Nottingham during December and early January. The ideal candidate will demonstrate excellent customer service and communication skills, with proficiency in SystmOne. Responsibilities include greeting patients, managing appointments, and processing tasks. The role is critical in ensuring smooth workflow during a busy period and requires adaptability in a fast-paced environment.

Qualifications

• Experience in a GP practice or medical reception environment.
• Confident using SystmOne and able to hit the ground running.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Managing appointments and patient queries.
• Processing clinical and administrative tasks.
• Handling prescription requests and supporting daily workflow.
• Ensuring accurate data entry and maintaining patient confidentiality.
• Supporting clinicians and integrating with the wider practice team.

Skills

Excellent customer service and communication skills

Ability to empathise and remain calm under pressure

Strong active listening skills

High attention to detail and accuracy

Effective organisational and prioritisation skills

Confident problem-solving abilities

Professional telephone manner

Positive attitude, reliability, and good sense of humour

Ability to work well within an established team

Tools

SystmOne

Job description

A healthcare staffing agency is seeking a Medical Receptionist/Administrator to support a primary care team in Stapleford, Nottingham during December and early January. The ideal candidate will demonstrate excellent customer service and communication skills, with proficiency in SystmOne. Responsibilities include greeting patients, managing appointments, and processing tasks. The role is critical in ensuring smooth workflow during a busy period and requires adaptability in a fast-paced environment.