Golf Centre Assistant

Serco Limited; Basingstoke; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused leisure provider in Basingstoke is seeking a Golf Centre Assistant to ensure high standards of service and safety at the club. The role involves cash handling, customer interaction, and maintaining cleanliness. Ideal candidates will have experience in retail or customer service. This part-time position offers excellent development opportunities and various benefits to support a healthy work-life balance.

Benefits

Free membership at the Centre, plus golf course

Free safeguarding training and DBS check

Excellent Development and Training Opportunities

6% employer matched pension contribution

21 days annual leave + Public Holidays

Life assurance up to 2x base salary

Simply health cash plan

Anytime health line

Employee assistance programme

Discounts on eating out, travel, shopping and entertainment

Free car parking

Qualifications

• Prior experience in retail and customer service preferred.
• Ability to ensure safety and cleanliness at the center.

Responsibilities

• Open and close the golf club building.
• Handle cash transactions and customer service.
• Maintain cleanliness and safety on the site.

Skills

Customer service

Cash handling

Cleaning

Teamwork

Job description

Job title: Golf Centre Assistant

Location: Basingstoke Golf Club

Job type: Part-time

Working Hours: Saturday shift 9.15am-6.15pm

Salary: Between £10 - £12.21 per hour + excellent benefits

Here at Basingstoke Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Golf Club Assistant to join the centre.

As the Golf Assistant, the purpose of your role will be to work at the golf club, ensuring all activities are delivered to a high standard with safety the priority. Your day-to-day duties will include opening and closing the building, cash handling/transactions, end of shift cashing up, customer service via telephone and face to face, cleaning and working on the driving range collecting balls while making sure the site is clean and safe for visitors, upkeep of our Adventure Golf along with day-to-day operations on our site.

You will be involved in a high level of customer interaction and making sure that our customers receive a positive memorable experience.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff, who pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.

To be considered for this role we are looking to hear from candidates who have prior experience working in retail and customer service, however full training will be provided.

If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.

Why Join us

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providingthe best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre, plus golf course
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• 21 days annual leave + Public Holidays
• Life assurance up to 2x base salary
• Simply health cash plan
• Anytime health line
• Employee assistance programme
• Benefits portal offering discounts on eating out, travel, shopping and entertainment
• A safe and supportive culture
• A chance to make a positive difference to the community
• Free car parking