Global Study Manager

LabCorp; Harrogate; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading drug development services company in Harrogate is seeking a Global Study Manager to oversee key client projects and ensure successful delivery across global teams. The role requires extensive project management experience in clinical trials and strong client relationship skills. Candidates should have a scientific degree and at least 2 years of relevant industry experience. This position offers the flexibility of remote working and a chance to impact healthcare positively.

Benefits

Mentoring and training opportunities

Personalized development planning

Qualifications

• At least 2 years related industry experience.
• Minimum of 1 year of experience in driving projects, preferably with global teams.
• Proven success at managing internal and external customers.

Responsibilities

• Key contact for clients and liaison between Clients, CRO, and LabCorp.
• Provides project management oversight with focus on key client deliverables.
• Facilitates communications between Client and LabCorp study team.

Skills

Project management

Client relationship management

Communication skills

Problem solving

Education

University degree in a scientific field

Job description

This position falls within our

Role Overview

Central Labs Services group supporting Central Labs Projects for clinical trials phases I-IV. In this role you will support a key client account in leading pharma.

Global Study Manager

The Global Study Manager must prove to be knowledgeable and experienced in project management techniques related to clinical trials. The Global Study Manager is responsible for key client deliverables including budget, risk, and milestone management. Global Study Managers must demonstrate leadership across the LabCorp study team, keeping a collaborative attitude and fostering excellent communication within the team. Global Study Manager must be able to combine a strong understanding of client protocol specifics and study feasibility, to ensure successful study management and provision of outstanding customer service.

You can work fully remote in this role.

Responsibilities

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Displays leadership to ensure successful interactions between LabCorp study team members needed to provide seamless study delivery to the client.
• Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
• Facilitates communications between Client and extended LabCorp study team, including Study Design Lead and Regional Study Coordinator.
• Performs review of SOW to ensure quality implementation of client specifics and requirements.
• Manages a portfolio of global and local studies with varying complexity.
• Acts as an ambassador on behalf of the client within LabCorp Drug Development CLS and across LabCorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills.
• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements.
• Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions.
• Able to act efficiently in an environment with dynamic timelines and priorities.
• Accountable for the implementation, monitoring and reporting of performance metrics.
• Actively participates in LabCorp CLS development through continuous process improvement, quality and productivity.
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients.
• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget.
• Displays appropriate self-organization and ability to manage conflicting priorities.
• Participate in functional meetings (e.g. CLFs) and provide input, keeping processes up to date.
• Comply with CLS Global Project Management strategy.
• Support a culture of continuous improvement, quality and productivity.
• Other duties as assigned.

Qualifications

• University degree in a scientific field strongly preferred.
• At least 2 years related industry experience.
• Minimum of 1 year of experience in driving projects, preferably with global teams.
• Proven success at managing internal and external customers.
• Ability to manage client relationships, deal with escalations, and provide exceptional customer service and support.
• Strong communication and problem solving ability.
• Project management or coordination experience in clinical trials required.

Benefits

Get ready to redefine what's possible and discover your extraordinary potential. Here at Labcorp, you'll have the opportunity to personally advance healthcare and make a difference in people's lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning.

Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow's drug development challenges, creating new possibilities for our clients—and your career.

The Company - LabCorp

As one of the world's largest and most comprehensive drug development services companies, LabCorp has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today. Labcorp has helped pharmaceutical and biotech companies develop one-third of all prescription medicines in the market today. If you wish to be part of a team that helps to bring the miracles of medicine to market sooner, then apply now.