Global Salesforce Business Analyst — Sales, Service & CPQ

RELX; Oxford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global leader in information and analytics seeks a skilled Salesforce Business Analyst to optimize sales technology within a complex Salesforce ecosystem. You will collaborate with business stakeholders, design scalable solutions, and facilitate user acceptance testing to ensure alignment with strategic objectives. Strong understanding of Salesforce platforms and experience in agile methodologies are required. The company offers a supportive environment with a focus on wellbeing and flexible working arrangements.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Flexible working hours

Employee Assistance Programme

Qualifications

• Good experience as a Salesforce Business Analyst or similar role.
• Strong understanding of Salesforce platforms with hands-on configuration experience.
• Proven experience with end-to-end requirement gathering and process mapping.

Responsibilities

• Partner with stakeholders to capture and analyze business requirements.
• Translate business processes into user stories and functional specifications.
• Conduct workshops to understand business challenges and opportunities.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce CPQ

Business analysis

Agile methodologies

Stakeholder management

Communication

Education

Bachelor’s degree in business, Information Systems, or related field

Tools

Salesforce

Job description

A global leader in information and analytics seeks a skilled Salesforce Business Analyst to optimize sales technology within a complex Salesforce ecosystem. You will collaborate with business stakeholders, design scalable solutions, and facilitate user acceptance testing to ensure alignment with strategic objectives. Strong understanding of Salesforce platforms and experience in agile methodologies are required. The company offers a supportive environment with a focus on wellbeing and flexible working arrangements.