Global Lead, Technical Services & Support - Digital Tech

Medtronic; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global healthcare technology firm seeks a Senior Manager to lead its Technical Services team, responsible for advancing technical support and developing strategies for its innovative medical products. The candidate should possess strong project management skills and at least 7 years of experience in a relevant role, with experience in medical device support preferred. This position offers a competitive salary and the flexibility to work from the London office part-time.

Benefits

Competitive salary

Flexible benefits package

Short-term incentive plan

Qualifications

• 7+ years of relevant experience, with 5+ years of managerial experience.
• Extended experience in supporting medical devices.
• Ability to work from the London office 2-3 days per week.

Responsibilities

• Define and execute the global technical support strategy.
• Oversee support operations across multiple global markets.
• Lead an experienced team of technical services specialists.

Skills

Technical support strategy development

Team leadership

Project management

Communication skills

Business acumen

Education

Bachelor’s degree

Tools

Service software platforms

Job description

A global healthcare technology firm seeks a Senior Manager to lead its Technical Services team, responsible for advancing technical support and developing strategies for its innovative medical products. The candidate should possess strong project management skills and at least 7 years of experience in a relevant role, with experience in medical device support preferred. This position offers a competitive salary and the flexibility to work from the London office part-time.